patr1ckl
Level 3

Other questions

Hello @Mich_S,

 

I have tried to export the data on supporting browsers (Safari and Chrome) since I was originally using the Brave browser.  However, that did not resolve the problem.

 

I was able to get through on the phone with your customer support team and they got the data migration support staff online.  I was informed that eventually, Intuit will be discontinuing QB Desktop after 2023.  So I think at this stage it's not worth the time and investment to work with the data migration team to figure out what the problem is if the QB Desktop app will be discontinued.

 

Our main point of exporting the QBO data and importing it to QBD was to create a company file to import into TurboTax for quicker tax filing.