Until recently, I have not had any issue creating letters to send to my customers using Microsoft Word templates within the Customer Center. After I select the recipients and a template and get to the screen where it shows Name and Title, I click next and a dialog box appears that says "Creating letters. Please wait..." The box then disappears and nothing opens up in Word. I am using QuickBooks Desktop Pro 2019 and Microsoft Word 365 on a Windows 10 Pro desktop. Has anyone else experienced this issue? If so, have you found a solution? Thanks in advance!
