Good morning, @comoltd.
I appreciate you coming back on this thread and letting us know how these steps worked for you.
Since those instructions didn't work, I recommend performing a reinstall on your QuickBooks for Mac using clean install. Here's how:
- Uninstall QuickBooks Mac Desktop
- Remove QuickBooks PLIST files.
- Restart your device.
- Reinstall QuickBooks.
For more details on how to do these steps, check out this guide: Reinstall QuickBooks for Mac using clean install. If this doesn't work, I suggest contact our Customer Support Team for further assistance.
I hope this helps. Reach back out and let us know how the everything goes. Have a wonderful day!
