Daniela_A
QuickBooks Team

Other questions

I'll point you in the right direction for support with your query, @Gerardo33.

 

I'd also love to help you achieve your goal. However, I need more information to get me on the same page. Would you mind telling me more about your concern? 

 

Additionally, you can follow these steps to contact our phone support team to check this out further. Here's how:

 

  1. Sign in to your QuickBooks Online company.
  2. Go to Help (?).
  3. Select Contact Us.
  4. Enter your concern, then select Let's talk.
  5. Choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.

Looking forward to your reply. If you do have other concerns, don't hesitate to add them.