Hey there, @AngieCB.
Thanks for coming back on this thread and giving us more information. Let me point you in the right direction to get this resolved.
Since you did the update my colleague asked you to do and the field is still blank, I recommend contacting our Customer Support Team for further assistance. Here's how:
- Go to the Help menu.
- Press the QuickBooks Desktop Help option.
- Click the Contact Us button/hyperlink.
- Enter your question and hit Let's talk.
- Scroll down and choose to Get a callback.
It's that easy!
Keep us updated on how it goes. We're always here to lend a helping hand. Take care!
