SarahannC
Moderator

Other questions

Hello LostInBellingham, joining this thread to provide additional information.

 

I understand how important to keep QuickBooks efficient from time to time, especially continuing to bring data from the bank.

 

I'm here to inform you that there's a way to fix the error OL-222 and be able to import the transactions using Webconnect. I'll make sure to help you out with this.

 

QuickBooks Desktop for Mac 2019 version is affected by service discontinuation. The affected services are the accountant copy transfer, contributed reports, Intuit Data Protection, and exchange rate, including online banking.

 

With that, I recommend using the supported version of QuickBooks for Mac. We can follow these steps to fix the error OL-222.

 

  1. Back up the QuickBooks company file.
  2. Update QuickBooks Desktop to the latest release.
  3. Use a supported version of QuickBooks.
  4. The file you downloaded from your bank is a .qbo file.

 

Once you have the latest version and already updated QuickBooks to the latest release, we can proceed with the steps below.

 

  1. Hold Control on your keyboard. 
  2. Then, select the version of QuickBooks you're using. Please note that the system allows us to choose 2020, 221, and 2022.
  3. Select Download Linked File As, then save it to your desktop.
  4. Move the old FIDIR.txt to the Trash.
  5. Drag and drop the new fidir.txt file that you saved on the desktop.
  6. Import the .qbo file.

 

For complete steps and additional information, feel free to use this article as your reference: Fix error OL-222 in QuickBooks for Mac.

 

Also, you can read through the subjects in our QuickBooks for Mac user's guide to learn how to manage your bank transactions and other finances with QuickBooks Desktop for Mac.

 

Don't hesitate to post more if you have other questions about keeping your data up-to-date within QuickBooks. Take care and have a good one.