jenop2
QuickBooks Team

Other questions

Joining you here to help you sort this out, lovers.

 

Most of the time, QuickBooks would crash down or freeze when there's a damaged component or other file issues.

 

You can use the QuickBooks Tool Hub or repair the software in case you're still getting the same issue. This tool resolves some of the most common errors and unexpected results when working in the program. Here's how to use it: 

 

  1. Close QuickBooks.
  2. Download the most recent version (1.5.0.0) of the QuickBooks Tool Hub.
  3. Open the file you downloaded (QuickBooksToolHub.exe). You can look it up in your Downloads folder or in the location you selected when you downloaded it.
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. Once done, double-click the icon on your Windows desktop to open the tool hub.
  6.  Once opened, look for Program Problems, then select Quick Fix my Program.
  7. Start QuickBooks Desktop and open your data file.

 

Once done, perform some payroll tasks to check if you would no longer experience the same behavior. Let me share these articles for additional details:

 

 

Allow me to share this article as well in case you an extra guidance when filing your tax forms: Year-end Checklist for QuickBooks Desktop Payroll.

 

Let me know if that helped you prevent QuickBooks from crashing down again. You can also reply to me if you have other questions.