Archie_B
QuickBooks Team

Other questions

Hi there, LC1210. I'm here to help and make sure you can access and use QuickBooks Desktop seamlessly.

 

We've always wanted you to have a positive experience with our QuickBooks products. As a result, we continue to enhance our products while fulfilling all of your business demands.

 

To isolate the crash issue, ensure that your QuickBooks Desktop is up to date, has an updated patch, and meets the system requirements. Also, please keep in mind that QuickBooks requires you to use Windows natively rather than through an emulator or virtual environment.

 

You can check out these links for the system requirement for each QuickBooks Desktop versions:

 

 

Once everything is confirmed and the issue persists, we can run and use a repair tool for QuickBooks Desktop. Here's and article for reference: Repair your QuickBooks Desktop for Windows.

 

Let me know by leaving a comment if you still need assistance or have any other concerns about QuickBooks. We’ll be here to help. Take care!