I appreciate your time for posting your 1099 forms concerns in the Community, @kpbt.
I understand the urgency to access these forms for this season. I see your case ticket when you contacted our Customer Support team. The agent you spoke with documented your concern and regret that the conversation got disconnected.
I'd recommend checking on your email and respond to it, as the agent handled you that time sent you one so she can further help you.
Please let us know if you have additional concerns that we can be of help. Take care!
