kpbt
Level 3

Other questions

I called in on Monday about the 1099's Misc and NEC printing out the entire year and the IRS form only allows for a 2 digit year as they have preprinted the year as 20___.  I was told that I ordered the forms too soon at first.  I told the person on the phone at Intuit that NO I ordered exactly what is on the IRS website.  I was then told that I didn't order Intuit's forms and if I did it would work.  So due to time constraints, I ended up ordering Intuits 1099 forms at 3x the costs and an extra $43.00 in shipping and guess what, YOUR KITS DOESN'T HAVE A STATE COPY!!!!!  I called again today and spoke with 3 different people whom not one of could help me!  I was told that this is a big issue and they are working on it but no timeline as to a fix.  I asked them to send me some state copies of the 1099's that I ordered and was told that the kits didn't come with a state copy!  I was also told to call an accountant!  I am an accountant!  I was then told to call another number and they sent me to Canada Intuit!  I was also told to use my original forms???  I've lost 5 billable hours this week, mostly messing with support people from Intuit who didn't know what I was talking about and/or making it look like it was my fault.  I WASTED several hundred dollars on forms that I was told is the only way it would work from Intuit and they don't even include a state copy and still no solution...week one and WHERE IS INTUIT'S TROUBLESHOOTING/TESTING TEAM?  You say your forms are in compliance with IRS and the States and THEY ARE NOT!