Hi there, @HCSPLUMB.
Thank you for chiming into this thread. I'll share information about using a browser for QuickBooks Online.
Before we start, ensure that browser and the operating system of your iPad are updated. You can check the system requirements here: QuickBooks Online access for mobile devices. Also, for Apple products, your device will need to be running iOS 11.1 or newer.
If the same thing happens on your end after using the system-required browser and operating system, please clear the cache to fix browser issues.
Here's how:
- Open Chrome.
- Click More.
- Choose More Tools, then Clear browsing data.
- Add a time range. Select All times to delete everything.
- Check the boxes next to Cookies and other site data and Cached images and files.
- Select Clear data.
I've also added our handy article about QuickBooks Online iPad FAQ as your future reference.
Let me know if there's anything else you need help with about using the QuickBooks Online browser version. You can click the Reply button below. Have a good one.
