I'm here to ensure you can email invoices, @Htrumpore.
First, let's check your email settings. You'll have to open your online email service and review the settings and preferences. There might be features that are blocking our program to connect.
Then, we'll have to check the antivirus settings. It may be blocking the connection as well. You'll have to search for your antivirus provider's website for the steps to allow port exceptions.
If issue persists, I suggest contacting our support team. They have the necessary tools to check your account in a safe environment. This way, they can further investigate and find a fix.
Here's how:
- Open QuickBooks.
- Proceed to Help, then choose QuickBooks Desktop Help/Contact Us.
- Click Contact Us.
- Give a brief description of your issue, then select Continue.
- Sign in to your Intuit account, click Continue and then Continue with my account.
- Select to Chat with us or Have us call you.
In the meantime, you may use and connect a different email.
You can also customize your email templates to make them more personalized when sent to your customers. For the detailed steps, check out this article: Create custom email templates in QuickBooks Desktop.
Don't hesitate to post again here if you have further concerns sending emails in QuickBooks. I'm just a post away to help. Take care always.
