Thanks for updating us, @labels1. I’ll make sure you’ll able to remove these invoices from your Send Forms window.
Have you tried the Verify and Rebuild Data tools suggested by my peer? If not yet, it would be best to perform them since the said option to clear the transactions isn’t working. The features automatically detect issues within your company file while troubleshooting them quickly.
Otherwise, you’ll want to contact our support team. They have enough tools to determine the root cause of the issue and provide more solutions. They can also perform further investigation about it if need be.
Here’s how:
- Open your QuickBooks Desktop account.
- Go to the Help menu, then select QuickBooks Desktop Help.
- Select Contact Us.
- Give a brief description of your concern, then tap Continue.
- Sign in to your Intuit account.
- Select Continue and then Continue with my account.
- Enter your code and click Continue.
- Choose a way to connect with us:
- Chat with us
- Have us call you
I’ve attached some resources to get more knowledge about setting up sales form content and preferences:
I appreciate your time and effort. If you need further assistance managing your transactions, alert me right away. I‘ll be here to help. Have a good rest!
