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Other questions
Yes, I called [removed] and spoke with Oliver. It is a QuickBooks support line if you look it up. I am calling him back this morning to see if he really thinks he can fix my QuickBooks. He said that even upgrading to a newer version will not fix it, my company files corrupted and will transfer that to a new version. I saw that my company file drops with my internet connection. We ran a test yesterday, watched how it was connected then it dropped the connection. That was not the QB tech, that was a QBox tech. I'm still not sure how to fix it and am looking at different accounting software to purchase. I have been using QB's since it was DOS (1994) possibly earlier. Only had other issues, can't enter new customers or area codes, it only gave you room for 5 customers and the new area didn't exist so it would take them. Fun stuff like that, lol! If I did get a bug in my QB's then everyone else on this site got it too...highly unlikely.