In a nut shell..
Intuit owes us for a returned Lane 5000 pin pad that was returned with an RMA and confirmation that it was received. They refused to refund our money and we disputed with our bank. Then they billed our card again for it.
The Lane 5000 firmware for intuit is crap. The software holds us up every day for "connecting to pin pad."
The tap and/or dip feature rarely works. The support from intuit sucks bad always! We are absolutely looking for other options since the company sucks so bad and I hate the fact that we are using their merchant services.
Now they add their stupid message to every receipt without a way to turn it off. If I print to a letter size receipt, it takes two sheets of paper.
So yesterday I call to explain that I don't want this on our receipts because the last thing I want to do is promote a company that is awful. Here is what they send me..
https://quickbooks.intuit.com/learn-support/en-us/help-article/sales-receipts/edit-sales-receipt-qui...
Please tell that their is a lawyer on this thread that is willing to launch a class action lawsuit. This company is truly a disgrace.
Please don't reply with some bs link...Intuit and their "support" (haha) are a joke...what a mistake to do their forced upgrade of software and hardware.
