I am changing accounting firms. I gave notice to the existing firm. They shut down my QB online account in like 5 minutes. I am locked out of payroll and the firm says that since they shut down my account that they cannot access my account. I cannot change the Master admin because the former accounting firm's accountant is still listed as primary admin. My action for my user type is limited to view user activity and I cannot delete the accountant because I am still listed as the Admin user type. This is utterly frustrating. Your help is appreciated.
Greg
