So I changed my number in QB and it still wants to send the code to the old number, after 3 rounds with customer service and three months later it still does not work. They close the case, or change the bar of info needed or just do not respond and say it is fixed when it clearly is still a problem.
You cannot change the number in banking as it sends the code to the old number, then you get some condescending jerk who after you've sent the selfie, the license and a form that does not exist unless sent to you that you have to print, hand write and sign and copy and send back that it still wont be done. Now the signature needs to match the license, or has to be hand written and the selfie they can't read but everyone else in the world can.
It would be faster to close the account and begin again. I am so frustrated and angry at how DUMB the process is years after the original problem was stated to quickbooks with other people. You need to have a second verification - get with the times and use a verification app for this very reason.
I am curranty looking at alternatives to quickbooks as this experience has been eye opening to the warnings I was given about quickbooks - and three months later I still cannot transfer my own money because of the of all it.
