Good day, John Coates.
I'd love to help you achieve your goal but would you mind telling me about it? I'd appreciate any additional details that you can provide so I can help you out. In the Community, we have trained support specialist that can answer QuickBooks-related questions.
In the meantime, you'll want to check out our articles to help you with future tasks and tips when using QBO: Help Articles.
Here's how you can reach us:
- Go to the Help menu at the upper right.
- Select Contact Us.
- Enter your concern.
- Click Let’s talk.
- Choose Get a callback.
- Type in your contact info.
- Select Confirm my call.
The availability of support depends on which type of subscription you're using. You can check out this article for our contact information. Click on the QuickBooks Online (QBO) drop-down to see the most updated support schedule: Support hours and types.
Let me know how it goes. I want to make sure this is taken care of. Have a wonderful day ahead.
