AileneA
Moderator

Other questions

Please know that I hear you, and I want to help, Jagi. 

 

Having a reliable program is very important especially if you're doing business.  

 

We strive to ensure every customer is satisfied with our service. I know you already reached out to our customer support team. However, I suggest reaching them out again. They have the tools to pull up your account and initiate a screen sharing to help with your program performance. 

 

To get the full contact details, follow the steps below:

 

  1. Tap the Help menu to select QuickBooks Desktop Help.
  2. Select Contact Us.
  3. Give a brief description of your issue, then select Continue.
  4. Choose to chat with us or Have us call you.

 

To ensure we assist you on time, refer to this article: Support Hours.

 

Please know that whenever you need help, the QuickBooks Community is here for you. Just leave a reply below, and we'll get back to you as soon as we can. Take care and stay safe.