Other questions

Thank you for coming back and giving us a screenshot, Yo_Be_Low.

It's possible that the invoice amount differs from the downloaded PayPal transaction, which is why it isn't shown on the Match transactions page. To see all transactions, let's disable the suggested matches by clicking the Radio button to turn off. Then, manually choose the invoice that corresponds to the PayPal transaction.

If the issue persists, I recommend contacting our QuickBooks Online Support by following the steps provided by my colleague above. They have the tools to share a screen and submit a ticket to further look into the root cause of this problem.

Additionally, I've added this article that contains a guide in reconciling your account to ensure that the balance in QuickBooks equals the balance in your bank, credit card, and PayPal accounts: Reconcile an account in QuickBooks Online.

You can always get back to this thread if you have other concerns. Have a wonderful day!