Everything about this is correct. QuickBooks support needs to acknowledge this specific issue and provide an update to us ASAP. Leaving us in the dark while this pertinent information regarding this issue is being hand delivered to them is beyond ridiculous. Can we please be treated like customers that you remotely care about? Unplugging the internet cable might work for users with one instance of QB, but what about a server instance where there are many users - that scenario will not work. I am baffled how an issue like this is not front and center with the support team who reviews these posts and the developers (it might be, but we wouldn't know because the communication is so poor) and then that info relayed back to us. Any updates to this would be highly appreciated. We go through dozens of these crashes daily and I am just waiting for a call about a corrupted company at this point. Thank you.
