AmandaJohnson
Level 1

Other questions

Apologies, I've further gone through to inspect things.

 

These issues are ONLY occurring on the Macbooks that are running the new Ventura OS. So this seems to be an issue with Quickbooks and Ventura. The new update that I perform mentioned support for Ventura which is the ONLY reason we updated QB.

 

Kindly point me in the right direction to solve this issue. Updating QB has not only required file changes to all company files but now has corrupt data after data verification. This should not have been an issue to begin with. We will be sure to not update so quickly in the future until QB has gotten through bug testing completely.

 

Short screen recording of what is happening on the devices running Ventura OS: https://i.gyazo.com/61d148ee7d052dda7ed48db3453ed7c1.mp4 

 

You can see where as typing "insurance" and then inputting ":" the whole thing is highlighted before you can start typing your next word so it clears out and looks for something else. You can SOMETIMES type "insurance:" and then immediately start typing "insurance:" again (repeating step) in order to avoid whats happening. This is a mess. This issue cannot be replicated on the devices using Monterey OS.