SteveMIn
Level 2

Other questions

Just started having this same problem with 2 users today.   They don't use excahnge so theres no cached exchange options.  Tired the fix of geing into appdate folder and deleting the templates and didn't work.  Tried using a new profile on that work staiton's quickbooks that also doesn't work.

 

Still overwrites anything you type in and changes it back to the Default template.