Hi there, @Nacho978.
I hear you and I'm here to help share insights about getting a signature from customers for invoices in QuickBooks Online using the mobile app.
I wanted to make sure I've got you on the same page and I found out that the feature to get signatures for invoices is not available for the Simple Start plan. For now, we may need to upgrade your plan to use the such feature: Upgrade your QuickBooks Online Subscription.
While the option is only available for customers with a plan in Plus and Advance subscription, I recommend getting in touch and letting our product developers know about this request by sending feedback. I'll show you how.
- Go to the Gear icon.
- Under Profile, select Feedback.
- Describe how getting the signature for invoices is helping your business grow while using QuickBooks.
- Select Next.
- Click Skip and send message.
On that note, I'm including our Customer Feedback for QuickBooks Online page to track the status of your request and get the latest updates from our developer team. Updates such as how the recent enhancement made to QBO helps our business owners, like you.
It'll always be my pleasure to help if you've got other questions aside from working with your sales invoices in QuickBooks. Use the Reply button and leave your comment below so that I, @JonpriL, can assist you further. Stay safe!
