boobers13
Level 2

Other questions

Hi Rose

I tried what you posted.  Did not work.  When I did the verify data, it found no problem.  So then I went to rebuild your data.  I got the message that I had to back up my account first, which I am not able to do because each time I try to back it up, it says FAILED.

Anything else I can do or try.

Robyn