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Other questions
Hi Burkemperlawn,
I appreciate all the efforts you've exhausted just to get this working.
Since there's no product tied to your new Intuit account, you'll want to try signing in using the older one associated with your QuickBooks Dekstop Pro 2020. If the program still prompts you to update your software to log in, I'd recommend re-installing the program to start over fresh.
Before you start, make sure to download the latest installer for your version of QuickBooks. Then, have your license number and up-to-date USB backup handy. You can find the numbers on the original package. If you bought it online, it should be in the purchase confirmation email. When you're ready, here's how to uninstall the program:
- Open the Windows Start menu.
- Search for “Control Panel”, then open Control Panel.
- Select Programs and Features or Uninstall a Program.
- From the list of programs, select the version of QuickBooks Desktop you want to uninstall.
- Select Uninstall/Change and then Remove.
- Select Next, then follow the onscreen instructions.
After that, follow the steps in these articles to install QuickBooks Desktop and restore your file:
Lastly, here's a reference that you can read to learn how to use CAMPs to manage all your account maintenance-related information like your subscription, payment methods, and product downloads: Change, manage or update your Intuit account with CAMPs.
Please don't hesitate to leave a comment below if you have any other concerns or further questions about your Intuit account. I'll keep an eye out for your response.