Hello there, eppaul.
We can perform some steps to fix your QuickBooks from crashing when recording a sales receipt within your company file.
First, download the latest product updates to ensure you have the recent update of QuickBooks.
- From the QuickBooks▼ dropdown, select Check for QuickBooks Updates.
- If a newer version is available, click Install Update.
- When prompted, click Install and Relaunch.
- When the update is complete, QuickBooks for Mac automatically opens.
Once done, we can run the Verify and Rebuild Data within your company file to fix issues.
- Select File, then select Utilities.
- Select Verify Data, then select OK to close all windows.
Then, proceed with the steps outlined in the How to rebuild your company file data section. Check this article: Find the most common data issues in a company file and fixes them.
If the same thing happens, we can upgrade your QuickBooks to latest version to make you have the latest features and fixes.
Still, we can read through the subjects in our QuickBooks for Mac user's guide to learn how to manage your finances with QuickBooks Desktop for Mac.
Don't hesitate to post more if you have other questions about reconciliation or anything related to QuickBooks. Take care and have a good one.
