Candice C
QuickBooks Team

Other questions

Good morning, @ACES050614

 

Thanks for reaching back out and giving us some other helpful information about why your QuickBooks account is crashing. 

 

There are multiple solutions you can take to eliminate the unrecoverable error that you're receiving. Here they are: 

 

  1. Use a different QB user. 
  2. Create a new Windows Admin. 
  3. Open a sample company. 
  4. Move your file to a different folder. 

 

You can easily review out to perform these solution through this guide: Troubleshoot Unrecoverable Error

 

In the end, if you're still having issues with your QB crashing, I recommend contacting our Customer Support Team. They'll be able to further investigation your situation to provide you with the right solution to get this fixed once and for all. 

 

I hope this helps and gets you squared away. I'm only a post away if you need any more help with QB crashing. Have a great day!