Thank you for getting in touch with us today, @kelleypark9.
I wish you didn't have to wait 8-10 minutes just to create a single invoice. Don't worry, I'm here to ensure that your QuickBooks Online (QBO) will be working back to normal so you can get back to business immediately.
The investigation that my colleague mentioned above has already been resolved. Since there's still a delay on your end while navigating to QBO, we suggest performing the browser troubleshooting steps. There may be out-of-date Internet files that cause the system to run slow.
I recommend logging into your QBO account in another browser or using an incognito browser. Here are the keyboard shortcuts you can utilize depending on the browser you are using:
- For Microsoft Edge, press Ctrl + Shift + P.
- For Safari, press Command + Shift + N.
- For Firefox, press Ctrl + Shift + P.
You may also want to check this article to see if your operating system is up to date or aligned with the system requirements for QBO: System requirements for QuickBooks Online, Accountant, Payroll, and QuickBooks Self-Employed.
Please let us know if you still have further concerns navigating through your account. It's our main priority to have your business operating smoothly. Keep safe!
