JonpriL
Moderator

Other questions

Hello there, @MichaelOD.

 

I'm here to help share insights about categorizing and matching your online transactions in QuickBooks Online.

 

As of the moment, there isn't an integrated way to turn off the option where QuickBooks displays a suggestion of transactions to match. For now, let's consider clicking the Find other matches button to freely select the entry you wanted to match.

 

While I am unable to determine when such a feature like this is added to the program, I recommend getting in touch and letting our product developers know about this by sending a request via feedback. I'll show you how.

 

  1. Go to the Gear icon.
  2. Under Profile, select Feedback.
  3. Describe how the option to turn off suggestions upon matching transactions is helping your business in QuickBooks grow.
  4. Select Next.
  5. Click Skip and send message.

 

For now, I'm including our Customer Feedback for QuickBooks Online page to track the status of your request and get the latest updates from our developer team. Updates such as how the recent enhancement made to QBO helps our business owners, like you.

 

It'll always be my pleasure to help if you've got other questions aside from working with your bank accounts and online transactions in QuickBooks. Use the Reply button and leave your comment below so that I, @JonpriL, can assist you further. Take care always and stay safe!