DivinaMercy_N
Moderator

Other questions

Hello there, @Janetccc. I'm here to help you connect with our phone support team. Follow along below to get this done right away. 
 

No worries when having trouble contacting our QuickBooks Desktop (QBDT) Technical support team within the program, you can reach out to them via a web browser. Here's how:

 

  1. Click the Contact Us page.
  2. Then, select QuickBooks Desktop and click Continue.
  3. Next, select your product's edition and enter a brief description of your concern.
  4. Click the Continue button.
  5. From there, choose either the Call or Chat option to connect with our live support.

 

I've also attached here this helpful resource that you can access at any time for additional guides and reference when performing your QuickBooks tasks: QBDT Help page. From there, you can see a list of articles specific to QBDT.

 

Please let me know how this goes. I'd appreciate any details you can provide. If there's anything else you want to know about managing your QBDT account, don't hesitate to post again here. I'm just around the corner and ready to help. Have a good one and keep safe.