markg22b
Level 2

Other questions

Thanks for replying so quickly.

First, I must clarify a few things:

1. I have already installed QB on the new) latest version of QB we did so from the same page your link indicated. However, Whereas our QB is entitled Win11 machines.

2. The new Win11 machines are vastly more powerful and far exceed our existing machines

3. It is my wife who uses QB. I'm her husband (Mark) who is tasked to figure this thing out. So, please pardon my apparent ignorance of QB.

4. When we installed the (what I presumed) the latest version we did so from the same web page that your link references. However, whereas our program is Pro Plus 2022, your web page only offered a QB Pro 2022 without the plus.

5. As far as our download being the most current, the only place I've found anything that might resemble versioning was on the Update page. In the upper right corner of that screen is:v.32.0.4005.0. If this is not the version number then please direct me accordingly.

6. As mentioned earlier, every time we open QB we are presented with an 'updating' message we've not seen previously. And again, this is every time you open the program. I'm attaching a screenshot.

 

So now I'm going to hand this problem back to you for further instructions.

 

Mark