MichelleBh
Moderator

Other questions

We'll make every effort to put things right, @Mechanicbrad.

 

I'm aware of how crucial account security is. It's heartbreaking to hear this happened to you. I can assure you that we at QuickBooks never want you to feel exploited. 

 

Please be aware that your QuickBooks subscription already includes technical support. As a result, we will never request payment for any system or technical issue with your account.

 

If you encounter any security concerns, you can send them directly to our security team. Rest assured that your concerns have been heard and will be dealt with accordingly. This way, they can take action on it as early as possible.

 

Proceed with the following steps:

 

  1. Go to the Online Security Center page.
  2. Click Contact Us.
  3. Look for Report a fake email (or phishing email) and click on it. 

 

Additionally, let me also share these articles on how you can better protect and secure your account: 

 

 

If you have any further questions about data privacy and security in QBO, please leave them in the comments section below. I'll make every effort to resolve it as soon as possible.