Hi there, @kattlees.
I hear you and I would also agree your experience with the delivery of communication lacks the quality given how you manage to simplify the goal you wish to accomplish in this interaction.
Currently, banking fees downloaded along with the online payment made by your customer through QuickBooks Payments do not have the class and location assignment. Yes and for now, we'll have to review them manually so that they get the correct class or location assigned.
Now for all the features and functions of QuickBooks Online, you can log in to any of our supported browser versions for the best experience and use this reference for guidance: Help Articles in QuickBooks Online. You're able to read subtopics that will describe how a feature is used and how to accomplish tasks related to its functions.
Let me know in the comments if you have any other questions aside from working with your downloaded transactions in QuickBooks. Use the Reply option below to leave a comment and don't forget to include my name, @JonpriL. Take care always and stay safe!
