I appreciate you for getting back in the thread, @lk32. I've got you covered, and I'll ensure you can navigate these sections in your QuickBooks Desktop (QBDT) company file and prevent the application from forcing you to close once you access your company.
Know that the steps you're trying to perform aim to reduce the time it takes for the data processor to process your activities in your QBDT application. That said, unchecking these sections lets you use your application smoothly without having to experience the application crashing or having pop-up messages blocking your field of view when doing your tasks.
Please be aware that the Preference section can only be accessed in the Edit tab on your left navigational bar. Once you're in the preference section, you can un-check the box for Turn off pop-up messages for products and services. If this section is unchecked, it prevents QuickBooks from showing you product advertisements when you're using QBDT while connecting your personal computer to the internet. To begin, here's how:
- Access your QuickBooks Desktop company.
- On the left navigational bar, go to the Edit tab.
- Select Preferences.
- Go to General , and select My Preferences.
- Un-check the box for Turn off pop-up messages for products and services.
Also, to un-check the What's New. You'll have to go to the New Feature section that can be found in the Help tab of your QuickBooks Desktop company. Un-checking this section prevents QBDT from showing you a pop-up message that displays new features you can use in your Desktop application. Here's how:
- On the upper center, go to the Help tab.
- Go to New features, and then uncheck What's New.
In addition, I've got you this article to help you fix common errors in your QBDT application: Fix common problems and errors with the QuickBooks Desktop Tool Hub.
You can also visit this page in case your QBDT application stops working: Fix issues when QuickBooks has stopped working.
@lk32, If you need further assistance with this Or if you have any additional QuickBooks-related concerns. Don't hesitate to get back to me by clicking the REPLY button below. I'll make sure to lend you a hand in resolving your queries. Take care, and have a good one!
