Let's make your emailing invoice process successful, GrammaMolly.
Since the above steps didn't work for you, you can set up and use webmail in sending your emails in QuickBooks as a workaround.
Here's how:
- Go to the QuickBooks Edit menu and click Preferences.
- Choose Send Forms.
- Under My Preferences section, select Web Mail.
- Enter your email address and select your provider from the Email Provider drop-down.
- Select the Use Enhanced Security checkbox and select OK.
- When prompted, sign in to your Intuit account.
See this article for detailed steps share above: Webmail to work with QuickBooks.
I also want you to get in touch with our QuickBooks Team so they can investigate this scenario and come up with a permanent fix.
Here's how:
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help.
- Select Contact Us.
- Give a brief description of your issue, then select Continue.
- Pick Start messaging to get connected with an agent. You can view this Community Article about how you can reach us: Contact Support.
You'll hear from an agent shortly. Once connected, then they will take the appropriate steps in getting you attached to the list.
If you have any additional questions emailing invoice, please don't hesitate and reach back out to me. I'm here for you. Have a beautiful day.
