This is not the kind of experience we want you to have, @Carol602.
I can share some information that can help you with improving the performance of your QuickBooks Desktop (QBDT) 2020.
First, make sure to check if you have the necessary operating system, hardware, software, and other prerequisites to run QBDT 2020 smoothly. You can check out this link for a detailed list of information: System requirements for QuickBooks Desktop 2020 and Enterprise Solutions 20.0.
Then, keep your software up-to-date to have the latest features and fixes by updating QBDT to the latest release. If your computer system satisfies these requirements but still has performance issues, consider optimizing your server and workstations.
Refer to these articles for more information on how to enhance your computer and to resolve performance issues in QBDT:
In case you'll encounter problems opening your QBDT 2020, see the following article to know the possible causes and on how to fix it: Fix issues when QuickBooks has stopped working.
Stay in touch if you need further assistance running your QBDT 2020. I'm always here to help. Have a wonderful day!
