Thanks for visiting the Community space, @Katgold. Let me help you fix your issue about your purchase order.
In QuickBooks Desktop (QBDT), a purchase order will be tag as Received in Full if the total quantities on your item receipts or bills match the total quantities entered on the purchase order.
To verify the issue why the purchase order is closed, you'll want to check the related transactions for this purchase order to see the total quantities.
Here's how:
- On your QBDT account, click Vendor menu at the top.
- Select Vendor center.
- Locate and select the vendor that you created a PO.
- Click on Transaction history.
- From there, check the associated PO.
To know how to enter PO/Bill and additional information about these types of transactions, see these articles:
In case you need help with other processes and workflows in QuickBooks Desktop, feel free to visit its articles. Check them here and look for a specific topic.
If you've got any questions when using QuickBooks, let me know by commenting below. I am here to help. Have a nice day.
