I've been studying the course Quickbooks Desktop Certification 2022 (which I never took) that was appearing in our pro-advisor available to take it, last time I practiced was last Friday 08/19/2022 and everything was fine, and today I try to continue it, and to my surprise, the course wasn't there anymore. Why do they take it out from one week to another?
I work in a firm with a Pro-Advisor Certificate, and all of us that belong to the team have to get a Certification of Quickbooks Online when we start in the company or Re-Certification of Quickbooks Online every year, and we have available those courses to take.
But we also manage clients that we have in the Quickbooks Desktop version and the firm has the licenses for that too. So, why we are banned from those Desktop Courses? The answer that some person from Quickbooks support gave me, was that the only person that has the option to take the Course of Quickbooks Desktop is the owner of the firm. I mean, is the owner who has to train every team member he hires because he is the only one that can learn or get the certification??? That doesn't make sense.
It should apply the same thing as Quickbooks Online, every team under the company should have the opportunity to get the certification and learn how to use the Tool.
Another thing, reading this thread of messages, one of them says that the Quickbooks Desktop certification was removed and has not been available since December 2018. If so, why when the courses were still available last week, the course I was taking was Quickbooks Desktop Certification 2022?
I'm attaching my training and certification history as proof that it was available until last week and that it was Quickbooks Desktop Certification 2022, and that it doesn't make any sense that was removed in 2018.
I would like to complete my certification and so is my team.
Can someone please answer why Intuit has this inconsistent way to provide the courses to their Pro-Advisor Firms?
