ccaffrey
Level 2

Other questions

Still no resolution to this??? We have had this issue for months now... My company is now going into our busy season where we send hundreds of invoices out per month... We are completely unable to utilize the "Import Invoice" feature because at one point in time we enabled Sales Tax, and now now cannot turn it off.  It is not feasible for us to manually click through each invoice. We need a fix to this ASAP.

 

When I go to Sales>Invoices>Import Invoices, we are presented with this:

Screen Shot 2022-08-24 at 5.26.16 PM.png

Lovely. So I go Taxes>Sales Tax>Sales Tax Settings>Turn off Sales Tax, and am presented with this bundle of fun:

Screen Shot 2022-08-24 at 5.24.56 PM.png

 

I have disabled all of my 'Tax Agencies' and 'Custom Rates' and am still not able to 'Turn off Sales tax'.  I have even gone through every transaction to ensure no transactions have Sales Tax applied... nothing works.....grrrrrr!

 

Need help ASAP!