CHaecker
Level 1

Other questions


@erodriguez-ns wrote:

Hello,

 

We received this error today.

To resolve this, we cleared the registry key on,

 

HKEY_CURRENT_USER\Software\Intuit\QBWebConnector

I deleted the entire folder "QBWebConnector" and re-open the app, which then re-initialized the key.

 

Note; that if its a terminal server, you will need to wipe it from other users that use the machine under HKEY_USERS. Use WMIC to obtain the user SID.

 


Thank you for posting - this worked for us. QB Enterprise 15.0 and QBWC 2.1.0.30. OS: Windows 10 20H2. Web connector now starts and runs without error. Haven't tried to add any sync jobs to it but we'll see...