Other questions
I have another way to contact our support without opening QuickBooks Desktop, @R Houghton. Happy to outline the steps to achieve your task.
Accessing your QuickBooks Desktop (QBDT) is my highest priority. This way, you can get back where you left off. Before routing you to our support team, may I ask the following question below:
- Did you receive any error messages while opening your QBDT account? If yes, can you provide the exact wording of the error in detail? This will help me check our reports and furnish you with other troubleshooting steps.
- Have you done the solutions outlined by my colleagues above? If not yet, I'd suggest doing so.
In addition, ensure that you and your client's computer meet the QBDT 2022 system requirements and have updated patches to help isolate the crash issue. Please note that QuickBooks requires you to use Windows natively and not through an emulator or virtual environment.
If the issue remains, our technical support is always welcome to investigate the problem further. Please know contacting our agent is free as long as you use our service. Proceed with the following steps:
- Go to this QBDT help link.
- Select QuickBooks Desktop and click Continue.
- Enter your concern in the box and tap Continue.
- Choose either Chat with us or Have us call you.
- Follow the on-screen instructions.
Make sure to contact them within business hours to ensure a swift response.
Moreover, you can use these articles if you've encountered an installation error and other related matters:
Please know that I'll be in my bunk if you require any other help running QuickBooks. Just drop me a line!
