Thank you for joining the thread, @kristinapalm4 and @Sawman70.
Our product engineers are already working on a fix to the crashing issue of Chrome and Outlook. I understand the urgency to get this issue resolved so you can get back to your usual business.
If you haven't yet, I recommend reaching out to our QuickBooks Support Team. This way, they can add your company to the list of affected users and get an update about the resolution status through email. To reach them, you can follow the detailed steps shared by my colleague LieraMarie_A above.
On the other hand, opening two books at the same time is currently unavailable. I know that opening two different companies can help you save time when running payroll for both companies. For now, I suggest submitting feedback directly to our product engineers. They may look into this suggestion and consider adding an option in the future update. To send feedback, you can follow the steps below:
- Open your QuickBooks Desktop company file.
- Go to the Help menu, then select Send Feedback Online and choose Product Suggestion.
- Enter your feedback and click Submit.
You may want to run and customize payroll reports on QuickBooks Desktop. This will help you view useful information about your business and employees.
Thank you for your patience while we're working on a fix, @kristinapalm4. Please know that the Community forum is always open to help you again If you have other concerns with QuickBooks. Have a good one.
