Thanks for joining the thread and sharing your experience with us, @rmctu1.
I definitely understand how it can be frustrating to upgrade a product and have it not work the way you think it should be. I'll take note of your experience and pass it to our higher management team. That way, they can review your recent interactions and improve our service.
You can also share the issue you're getting with the receipt management feature. Mainly, this feature can only be used for purchase receipts and actual expense transactions. Any additional info would be much appreciated.
To prevent unusual behavior with the product, let's ensure QuickBooks Desktop is updated to its latest release. In case you've encountered any error messages while working with the program, here's a quick fix you can run to the problem.
You've already mentioned that you reached out to us multiple times, although I'd still recommend giving us another call. That way, our customer representative can review your latest interactions and provide you with another solution. Here's how to connect with our QuickBooks Desktop Customer Support:
- Go to the Help icon and select QuickBooks Desktop Help.
- Click Contact Us.
- Write your concerns in the description box, then select Continue.
- Select which one of the support options you'd like to use.
Moreover, you can check out these articles to know more about the latest features available in QBDT 2022:
I'll be around if you need further assistance with any QuickBooks-related tasks. Take care always!
