Jovychris_A
Moderator

Other questions

I haven't seen any reports yet, which is the same to your concern, @maccoco.

 

I know how important it is to run a couple of programs while multi-tasking. Rest assured, I'm here to give you quick tips to resolve the crash issue with the other programs caused by the system.

 

Since QuickBooks Desktop seems to push this issue, I suggest checking if it has the newest version by pressing F2 (or Ctrl 1) to open the product information window. If not, make sure to update the program to the latest release for its version. The patch may contain codes to inhibit crash issues with other running programs.

 

Here is the latest release for each version:

 

  • QBDT 2022: R4(March 2022), R5 (May 2022)
  • QBDT 2021: R9 (April 2022)
  • QBDT 2020: R14 (May 2022), R15 (June 2022)

 

Additionally, ensure the programs that are encountering the crash (Microsoft Outlook, Mozilla Firefox, and Microsoft Office applications) are fully updated as well, with all the latest patches. This will ensure all the programs are running smoothly while running them all at once.

 

If the issue persists, I recommend checking the system requirements to see if QuickBooks is compatible with your operating system or other applications.

 

Please get back here and update me on how it goes. I'm always here to help. Take care always.