Hi, Cheryls Dolls.
I'm here to ensure that you can log in to your QuickBooks Desktop file.
Let's click on the Forgot Password? link to recover your login credentiaols. From there, you'll need to provide your phone number, email address, or user ID, then select Continue.
Then, follow the on-screen instructions to complete the process. You can also read this link on how to reset your password.
Also, you can visit these links to learn some tips on managing your users and accounts effectively:
You can always post in the forum if there's anything that I can help.
