Other questions
Hi, @adambpa.
Thank you for getting back to us and letting us know about your experience.
We have an ongoing investigation regarding this issue. Rest assured that our engineers are working diligently to get it resolved. I recommend contacting our Customer Care Support team. They can take note of your case and add you to the list of affected users. This way, you'll receive email updates on its status.
Here's how:
- Select QuickBooks Desktop Help from the Help menu.
- Click Contact Us.
- Type in a short description of your concern, then Continue.
- Choose a way to connect with support.
For more details about our support availability, refer to this article: Contact Support.
We appreciate your patience while we're looking into this. If you need any other help with QuickBooks, I'll be right here to assist you.
