For your reference

https:// quickbooks.intuit.com/learn-support/en-us/help-article/regular-payroll/unrecoverable-error-general-troubleshooting-steps/L0sVvm9yp_US_en_US?uid=l6axxz99

If the error message persists, try reinstalling your QBD 2020 and install the trial version for QBD 2021 to compare.

I can help you get this unrecoverable error message fixed, VickiL.

Let me share some possible reasons why you get such an error:

• Missing Windows or QuickBooks updates
• Damage to your data
• Computer issues
• Program code needs repairing

You'll have to ensure that you have the latest QuickBooks Desktop release installed. And create a backup of your company file.

Once done, you can run the QuickBooks File Doctor from the QuickBooks Tool Hub. This tool helps fix common errors in QuickBooks Desktop.

For additional solutions on fixing error codes, refer to this article: Unrecoverable Error: General Troubleshooting Steps.

Know that the Community is here if you need more help resolving the errors while doing tasks in QuickBooks. Keep safe, and have a wonderful day!

Run the Quick Fix my Program from the QuickBooks Tools Hub.
Step 1: Download and install the QuickBooks Tools Hub. The QuickBooks Tool Hub helps fix common errors.
Step 2: Run Quick Fix my Program.
Step 3: Prevent QBCF Monitor service from re-starting on the workstation.

Regards,

Will