Jen_D
Moderator

Other questions

Thanks for joining the thread and letting us know about this crashing behavior in QuickBooks Desktop, @LC44.

 

If you followed the suggested troubleshooting here and you're still getting the same crashing behavior, I do recommend that you work with our Technical Support Team this time.

 

Our agents can check your company file provide other troubleshooting steps to resolve the problem. To in touch with our Technical Support, follow the steps below:

 

  1. Open QuickBooks and click the Help menu.
  2. Select QuickBooks Desktop Help.
  3. On the pop-up screen select Contact us.
  4. Click the Search for Something else button then type your concern in the Ask us anything box.
  5. Hit Search then scroll down to get your contact options.

 

Refer to this article to learn more about our contact options and support availability: Contact QuickBooks Desktop support

 

I want to ensure everything is resolved for you. Post here again with the result of your call as I want to know that this has been taken care of. I'm also here to provide further assistance if you have other QuickBooks concerns.