JenoP
Moderator

Other questions

Thanks for reaching out about e-file and pin concerns. We'd want to make sure that you're able to recover it, cm2497.

 

The program remembers your credentials in the password vault so you don't have to type it in every time you file a form. However, QuickBooks does not keep a copy of it for security reasons. 

 

You can reach out to the IRS to help you reset your pin. Let me share these contact details with you:

 

  • IRS EFTPS (e-pay) Help Desk: 800-555-4477
  • IRS e-file Help Desk: 866-255-0654

 

You can also check out this article for additional details: Payroll Tax Compliance Links. Once you receive your new pin, enter it inside QuickBooks when filing your next form. 

 

Allow me to give you these articles for additional guidance and references: 

 

 

Don't hesitate to get back here and let me know if you're able to reset the pin. You can also post more inquiries in the forum if you need anything else.